1. Corporate Identity and Service Scope

This website is owned and operated by Online Travel LLC, a private administrative support company. We specialize in providing comprehensive assistance for international travelers navigating entry requirements and arrival documentation.

The platform https://tdac-thailand.us.com operates as an independent consultancy and processing agency for the Thailand Digital Arrival Card (TDAC). We are a private entity and are not affiliated with, endorsed by, or part of the Government of Thailand or any Thai immigration authority. Our role is strictly that of a third-party service provider.

For assistance or billing inquiries, please reach out via:

Contact Portal: https://tdac-thailand.us.com/contact
Email: [email protected]

2. Description of Professional Services

We provide a premium service layer for travelers who require expert guidance through the TDAC process. Our services include:

Detailed review of applicant data to minimize errors or omissions.
Administrative management and submission of the TDAC on behalf of the user.
Expert customer support and procedural clarification.
Systematic monitoring of government submission timelines to ensure early-prepared requests are filed on time.

Important Notice: The TDAC document itself is issued free of charge by the Government of Thailand. Our fees are strictly for the optional support, review, and processing services we provide.

3. Agreement and Acceptance

By accessing this website or utilizing our processing services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must cease use of our services immediately.

4. Billing and Payment Protocols

All service fees are presented transparently before checkout. By completing a transaction, you confirm:

You are paying for private agency assistance, not a government fee.
You are aware that the TDAC can be obtained for free through official government channels without our support.
Payment serves as an immediate "Instruction to Process," authorizing us to begin work on your file.

5. Cancellation and Refund Policy

Our refund policy is based on the progress of your file. Because we begin the administrative review and data preparation immediately upon payment:

Eligible for Refund: If a cancellation request is received before we have begun processing or reviewing your information.
Ineligible for Refund: Once our team has initiated the data review or successfully submitted the TDAC to the authorities.

Refunds will not be issued for:

Information provided that is false, incorrect, or incomplete.
Rejection of entry by Thai Immigration authorities for any reason.
User-side errors such as duplicate applications or changes in travel plans.

6. Disclaimer of Liability

Online Travel LLC acts as an intermediary support service. As such:

No Guarantee of Entry: We do not grant visas or entry approvals. Only the Government of Thailand and its immigration officers hold this authority.
Third-Party Failures: We are not liable for delays or system errors occurring on official government servers.
Data Accuracy: The user is solely responsible for the truthfulness of the data provided.
Limit of Liability: Under no circumstances shall our total liability exceed the amount paid for our service.

7. User Obligations

Users of https://tdac-thailand.us.com agree to:

Provide 100% accurate and honest information.
Use the service only for personal, lawful travel purposes.
Avoid any attempt to breach, hack, or disrupt our technical infrastructure.
Not reproduce or "scrape" any content from this website for commercial purposes.

8. Intellectual Property

All original content, design elements, graphics, and text on this website are the property of Online Travel LLC. Unauthorized reproduction or distribution is strictly prohibited.

9. Jurisdiction and Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Thailand. Any disputes arising from the use of our services shall be resolved within the exclusive jurisdiction of the courts of Thailand.

10. Modifications to Terms

We reserve the right to revise these terms at our discretion. Any changes will be published on this page with an updated "Last Updated" date. Continued use of the site following such changes constitutes your acceptance of the new terms.

Contact Information

For formal inquiries regarding these Terms:

👉 https://tdac-thailand.us.com/contact